We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

How do I return an item purchased on Redware Technologies.

Redware Technologies offering its customers an 'Easy return policy', wherein you can raise a return/exchange request of a product within 6 days of its delivery.

Step 1: Contact our Customer Support team via email (info@redwaretechnologies.in) within 2 business days of receiving the order.

Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference via email.

Step 3: We will pick up the products within 1-2 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Which items cannot be returned/exchanged?

Returns will not be accepted under the following conditions:

Product is damaged due to misuse/overuse

Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered with.

Defective products that are not covered under Seller/Manufacturer's warranty

Correct Product: There is no change in the product same product has to be return by the customer.

Complete Product: All the accessories freebies and combos should be present in the box during the return.

Unused product: The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals.

Undamaged Product: The product should be undamaged and without any scratches, dents. Product's original packaging/ box should be undamaged.

Redware Technologies Ships PAN India! Redware Technologies is Delivering across 28012 Pincodes in India with Fastest deilvery through our logistic partners.

How i Can track my order ?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

Following are some our trusted courier partners: SHIPROCKET

Shadowfax Surface – www.tracker.shadowfax.in

Delhivery – www.delhivery.com

Borzo – https://borzodelivery.com/in

Ekart– https://ekartlogistics.com/

Ecomexpress Courier- https://ecomexpress.in/

Xpressbees Surface- https://www.xpressbees.com/track/

Estimated Time of Delivery?

We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays)

If you are ordering our products from a any sale event, then it may be a bit delayed due to increased volumes. We will target to dispatch all orders within 1 to 2 days of your order date.

Are there any shipping charges applicable on my order?

It depends on Courier partner .